Weekly Wrap Up – Coursera and Customer Service

One Thing I Learned File this under a ‘Duh!’ moment – Every January we spend the month archiving a year’s worth of data from all cubes, cleaning up unused tables and procs, and doing of review of data to ensure that we’re still using the most accurate measure and that our dimensions are sound. This … Continue reading

Weekly Wrap Up – Asana and Elevate

One Thing I Learned I picked up quite a few Word hacks this week from getting back into the writing habit, I’m using the spike and have added a bunch of new keyboard shortcuts to my arsenal. My favorite though is SHIFT + F7, this activates the thesaurus for you and you don’t even have … Continue reading

99U Manage Your Day-to-Day – Tools

This year my team chose a book by Behance – 99U Manage Your Day-to-Day: Build Your Routine, Find Your Focus & Sharpen Your Creative Mind.  This book is a collection of essays written by some of my favorite authors (Gretchen Rudin, Seth Godin, and Dan Ariely) and promises to help you tackle your day by … Continue reading

Velocity – Understanding Your Points

I started this project to help me find the right data points to assist not only with better iteration planning but also to help me plan future iterations with a solid estimate of what we typically complete. I started off by looking at our Velocity, typically the number you use but not something we find … Continue reading

Fav Biz Links – July 2015

My favorite short reads from July: The Argument Against 5-Year-Plans: You Can’t Stay Adaptable Without Room to Change I recently went through an exercise where I was to take a moment and picture my future in 6 month, 1 year, 2 years, 5 years and 10 years. The first two were easy; I know what … Continue reading